Shipping policy

Shipping

Processing Times

Orders are processed within 3–6 business days. Once your order has shipped, you'll receive a confirmation email with tracking information.

Domestic Shipping (United States)

Shipping rates are calculated at checkout based on the weight of your order and your delivery address. Estimated delivery is 2–10 business days depending on your location. Delivery times may be extended during holidays or high-demand periods.

International Shipping

We ship internationally via UPS, USPS, and FedEx. We do not ship via DHL. Available destinations are shown at checkout. Rates are calculated at checkout based on order weight and destination country. Estimated delivery is 2–4 weeks. Customs clearance and holidays may cause additional delays. Any customs duties or import fees are the responsibility of the recipient and are not collected or controlled by Xēba Botánica.

Shipping Rate Issues at Checkout

If you see a default charge of $50 at checkout, this is likely a placeholder and not your actual rate. To resolve it: confirm your full shipping address is entered correctly, check your internet connection, disable any active VPN, and reload the page. If the issue persists, contact us at shop@xebabotanica.com or call +1 (760) 228-9500, Option 3, Monday–Friday, 10 AM–5 PM PT.

Small-batch, plant-based skincare made by hand in the California desert. Plastic-free and non-toxic. Everyday products for everyday people.

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